Why is G4S the right investigative service provider for you?

With more than 28 years of experience, 4.7 million cases worked and the best people in the business, we're the right match for anyone facing claim challenges, no matter how big or small. At G4S, we are committed to helping organizations make more informed claim decisions through our unparalleled industry knowledge, expert consulting and integrated technologies. We're a company that stands apart from the crowd and transforms challenges into opportunities and savings.

 

Quick research and fast response on workers' compensation claims has proven to have a positive impact on claim length and ultimately, claim payout. We understand the added pressures being placed on today's adjusters and in response have created a wide-array of solutions to alleviate those burdens. Utilizing a highly-trained field force and a wide-array of services, we can reveal a claimant's activities and provide valuable information allowing you to make confident claim decisions.

  • Surveillance
  • Beneficiary Review
  • AOE / COE Investigations
  • Interviews / Statements
  • Subrogation Validation
  • Database
  • Wellness Checks
  • Mediation Representation
  • Suspect Claim Investigations

At the onset of a disability claim, you need to make a sound and fair decision about whether someone is truly disabled under the terms and conditions of the policy. G4S works with you directly to define a cost-effective investigative strategy to meet your needs. Our experts take a personal approach on each assignment to achieve the best outcomes while controlling costs.

  • Activity Check
  • Interview
  • Social Media Investigation
  • Medical Canvass
  • Surveillance

We offer objective, detailed and comprehensive investigations regardless of the type, nature, complexity or exposure. Each strategy is designed to best suit individual case needs and objectives. Our investigators identify leads, recommend investigative objectives and validate the facts of loss. When inconsistencies or suspicious activities are uncovered, the findings are documented and promptly reported.

  • Investigations
  • Research & Database
  • Interviews / Statements
  • Document Retrieval
  • Scene Investigations
  • Proof of Loss Verification
  • Subrogation
  • Product Tampering

G4S performs comprehensive, accurate property appraisals for commercial and residential losses of all types and uses the latest technology to arrive at accurate loss estimates. Throughout the life of a claim G4S is committed to managing indemnity and expense costs.

  • Appraisals
  • Desk Audit
  • CAT Adjusting
  • Daily Adjusting
  • Salvage
  • Heavy Equipment Adjusting
  • Underwriting Investigations

Transportation exposures require immediate response and G4S' dedicated auto liability experts are uniquely trained in the investigation and handling of tractor-trailer, cargo, auto and inland marine losses, and average 17 years of experience. G4S' auto liability experts understand the transportation industry and know the risks involved, minimizing your liability on the road. We work with the policyholder to ensure the damage is identified and the extent of loss is correctly established to minimize further losses. From a detailed scene investigation to the resolution of physical and property damage, G4S provides turn key services for the entire claim.

  • Asset Check
  • Auto Bodily Injury
  • Background Check
  • Fleet Underwriting Inspections
  • Heavy Equipment PD
  • Interview / Statements
  • Medical Checks
  • Personal Profile Report
  • Salvage
  • Scene Investigation
  • Skip Trace
  • Social Media Investigations
  • SSN check
  • State Drivers History Record
  • Subrogation
  • Surveillance
  • Suspect Claim Investigation
  • Vehicle Title History

It is estimated billions of dollars are lost each year due to fraudulent travel claims and despite the number of fraudulent claims being made, fewer than 10% of all travel claims are turned down. We give you clarity, confidence and strategic insight to help you improve the quality and speed of claim decisions while reducing costs and producing results. Our capabilities and experience are critical in providing you with the information needed to make informed claims decisions anywhere in the world.

  • Intelligence
  • Social Media Investigations
  • Background Investigations
  • Document Retrieval
  • Business Search
  • Phone Interview
  • Residency Confirmation
  • Asset Check
  • Surveillance
  • Interview / Statement
  • Emergency Medical Evacuation
  • Medical Case Management listed

We have worked thousands of DBA claims in more than 150 countries around the world, giving us a unique understanding of the Defense Base Act and how it can impact claims. Our expertise allows us to identify common threats which raise red flags, and in an instant, we know how to respond.

  • Loss Time Investigations
  • Secure Bank Information
  • Death Claim Investigations
  • Surveillance
  • War Hazard Investigations
  • Medical Case Management
  • Medical Evacuation
  • Confirm Citizenship
  • MMI Rating / Permanency Exams
  • Verify Beneficiary Identity
  • Transportation Coordination
  • Medical Record Procurement & Review
  • Obtain Birth / Death Certificates
  • Delivery & Execution of Stipulation Letters
  • Employer Contact & Documentation
  • Medical Visit & Physical Therapy Attendance

G4S handles anti-fraud regulatory compliance for more than 85 insurance carriers and TPA's and many others throughout the United States. We maintain relationships with all DOI's while placing an emphasis on heavily regulated states such as California and New York through our dedicated compliance team. This team actively monitors industry trends, legislation and litigation to ensure compliance with all anti-fraud statutes and regulations. This ensures we can protect you and your stakeholders from the negative effects of insurance fraud through diligent best practices and procedures.

  • Regulatory Reporting
  • Fraud Review
  • Documented Fraud Report
  • State Fraud Referral
  • Audits
  • Anti-fraud Training

Benefits

G4S helps ensure you make confident claim decisions.


  • Identify and investigate claims
  • Provide timely, accurate information
  • Deliver quantifiable results
  • Improve claim resolution speed
  • Reduce investigative spend
  • Increase claim cost savings